What makes our offering more complete is the fact that we are servicing agent for Dometic, Thetford, etc., you can have peace of mind from the genuine original parts we use and the proper training that the technician has gone through.
We know how frustrating it is when something does not work in the way it is supposed to! When it comes to Dometic’s warranty, we perform warranty on caravans of all make and models! What you would need to follow for us to help you out is:
- Book you caravan in for an inspection on the faulty unit* ,
- We diagnose the fault on the unit,
- We will need your proof of purchase to process your warranty paperwork,
- Dometic dispatch the parts needed for the job,
- We book you back in for the parts to be fitted.
*Caravan will need to be taken back if replacements parts are needed.
When it comes to Thetford, you need to contact Thetford for a warranty case number for us to carry out the warranty